Donald Chan


9:50 AM Digital Telco in a Digital Era – Making the Customer Truly King

·         Reinventing customer experience for the digital, tech-savvy customer
·         Customised and personalised product/ services offerings at its best
·         Refining the digital telco operating model to further improve agility and empower customers

11:00 AM Beyond Traditional Telecom Models: Digital as Your Competitive Edge in Driving Revenues & Customer Value Creation